Natural conversations across Voice, WhatsApp, Chat & Email
Every message uses your brand voice and tone — friendly, empathetic, or witty.
Connects to your PMS, CRM & messaging platforms
Upgrade operations without changing systems.
Make everyone feel at home
Detects each customer's language automatically and replies in it.
Daily quality audits
Accurancy, hallucinations, and consistency audited every day.
◆ Daily audit · 5/5Hand off with full context
When a case needs human judgement, Vinny routes it with the full thread.
◆ Escalated to team · GMPredictable AI behaviour
Refuses off-policy requests. Protects your data and your team.
◆ Guardrail activatedAlways on support
Uninterrupted coverage without expanding your team. 24/7/365.
◆ AI active · 24/7RESPONSE TIME
AI Resolution rate
less admin per rep
trust & security
Privacy-first
SOC 2 & GDPR compliant. EU data residency means your data never leaves the region.
Never used for training
Your data is only ever accessible to your AI teammate. It's never used to train models.
Fully encrypted
All data encrypted at rest and in transit using industry-standard algorithms.
Secure integrations
Verified variables ensure users can only access their own data inside your systems.
customer success
"Vinny has trebled our weekly viewings and our conversion to lease has increased significantly."
"It's like having two extra people on the team. It's freed up time to provide that extra level of care for our landlords and tenants."










