AI Property management Teammate

Better NOI in weeks, not quarters

Vinny automates leasing, maintenance, and renewals - cutting OPEX, increasing NOI, and improving portfolio returns with no new hires or systems.

AI Property management Teammate

Better NOI in weeks, not quarters

Vinny automates leasing, maintenance, and renewals - cutting OPEX, increasing NOI, and improving portfolio returns with no new hires or systems.

The old way of property management just can't keep up

Rising operating costs and stagnant rents are eroding gross-to-net margins.

Rising operating costs and stagnant rents are eroding gross-to-net margins.

Qualified leads slip away because you can’t respond fast enough.

Qualified leads slip away because you can’t respond fast enough.

Your team is pulled in every direction and can’t be everywhere at once.

Your team is pulled in every direction and can’t be everywhere at once.

Service quality rises and falls with staffing and seasonality.

Service quality rises and falls with staffing and seasonality.

You can't make data-led decisions because there is no single source of truth.

You can't make data-led decisions because there is no single source of truth.

AI and automation are no longer optional.

They are how leading operators compete.

Run your buildings at full speed

Vinny responds instantly to every lead, maintenance issue, and renewal - slashing admin time in half and filling units in weeks, not months.

Lead to Lease

Convert more leads with instant qualification, automated viewings, and faster leasing cycles.

Customer Care & Maintenance

Resolve resident enquiries and maintenance issues instantly with consistent, 24/7 responses in your brand voice.

Renewals & Retention

Increase retention and reduce arrears with proactive rent reminders, smart arrears recovery, and real-time visibility across every tenancy.

Data & Analytics

Get real-time portfolio visibility to make smarter decisions and grow income with clarity.

Lead to Lease

Double your lead-to-lease conversion rate

✔️ Automatically qualify and score new leads. ✔️ Book viewings directly into your team’s calendar. ✔️ Send automated reminders to boost show-up rates. ✔️ Follow up instantly after viewings to increase conversions. ✔️ Collect and verify pre-tenancy documents with zero admin. ✔️ Run referencing and tenant vetting automatically. ✔️ Issue digital contracts and collect deposits seamlessly. ✔️ Sync all leasing data with your CRM or PMS in real time.


Graphic illustrating Vinny’s leasing automation workflow. At the top, multiple platform icons like Gmail, WhatsApp, Zoopla, Rightmove, and OnTheMarket show connected system status. In the center, a green Vinny logo connects to four completed tasks below: Lead Qualified, Viewing Booked, Referencing Completed, and Lease Signed — each with green checkmarks and profile or icon images. The background fades from green to white.

Lead to Lease

Double your lead-to-lease conversion rate

✔️ Automatically qualify and score new leads. ✔️ Book viewings directly into your team’s calendar. ✔️ Send automated reminders to boost show-up rates. ✔️ Follow up instantly after viewings to increase conversions. ✔️ Collect and verify pre-tenancy documents with zero admin. ✔️ Run referencing and tenant vetting automatically. ✔️ Issue digital contracts and collect deposits seamlessly. ✔️ Sync all leasing data with your CRM or PMS in real time.


Graphic illustrating Vinny’s leasing automation workflow. At the top, multiple platform icons like Gmail, WhatsApp, Zoopla, Rightmove, and OnTheMarket show connected system status. In the center, a green Vinny logo connects to four completed tasks below: Lead Qualified, Viewing Booked, Referencing Completed, and Lease Signed — each with green checkmarks and profile or icon images. The background fades from green to white.

Lead to Lease

Double your lead-to-lease conversion rate

✔️ Automatically qualify and score new leads. ✔️ Book viewings directly into your team’s calendar. ✔️ Send automated reminders to boost show-up rates. ✔️ Follow up instantly after viewings to increase conversions. ✔️ Collect and verify pre-tenancy documents with zero admin. ✔️ Run referencing and tenant vetting automatically. ✔️ Issue digital contracts and collect deposits seamlessly. ✔️ Sync all leasing data with your CRM or PMS in real time.


Graphic illustrating Vinny’s leasing automation workflow. At the top, multiple platform icons like Gmail, WhatsApp, Zoopla, Rightmove, and OnTheMarket show connected system status. In the center, a green Vinny logo connects to four completed tasks below: Lead Qualified, Viewing Booked, Referencing Completed, and Lease Signed — each with green checkmarks and profile or icon images. The background fades from green to white.

Customer Care & Maintenance

Instant issue resolution that frees your team from the inbox

✔️ Instantly reply to every inbound message - email, SMS, or WhatsApp. ✔️ Maintain your brand voice across every channel and response. ✔️ Respond 24/7, in over 200 languages. ✔️ Automatically clear repetitive queries (Wi-Fi, bin days, parking). ✔️ Triage maintenance issues in real time. ✔️ Escalate tasks to Ops teams or contractors automatically. ✔️ Track progress and completion directly within your PMS or CRM. ✔️ Automate cyclical compliance checks and reminders. ✔️ Log and report accidents or incidents automatically. ✔️ Manage and monetise resident community engagement. ✔️ Sync all communications, work orders, and compliance data in one place.


Graphic showing Vinny handling a resident maintenance request. The top section displays various connected messaging channels such as WhatsApp, Gmail, Outlook, and Messenger. Below, a resident message says, ‘Help, I have a water leak!!’ Vinny replies in a green chat bubble: ‘Sorry to hear that, Rory — let’s get our emergency plumber booked to come and take a look. Please pick a time that works for you.’ On the right, a Vinny-branded scheduling calendar shows available appointment slots for the resident to choose from.

Customer Care & Maintenance

Instant issue resolution that frees your team from the inbox

✔️ Instantly reply to every inbound message - email, SMS, or WhatsApp. ✔️ Maintain your brand voice across every channel and response. ✔️ Respond 24/7, in over 200 languages. ✔️ Automatically clear repetitive queries (Wi-Fi, bin days, parking). ✔️ Triage maintenance issues in real time. ✔️ Escalate tasks to Ops teams or contractors automatically. ✔️ Track progress and completion directly within your PMS or CRM. ✔️ Automate cyclical compliance checks and reminders. ✔️ Log and report accidents or incidents automatically. ✔️ Manage and monetise resident community engagement. ✔️ Sync all communications, work orders, and compliance data in one place.


Graphic showing Vinny handling a resident maintenance request. The top section displays various connected messaging channels such as WhatsApp, Gmail, Outlook, and Messenger. Below, a resident message says, ‘Help, I have a water leak!!’ Vinny replies in a green chat bubble: ‘Sorry to hear that, Rory — let’s get our emergency plumber booked to come and take a look. Please pick a time that works for you.’ On the right, a Vinny-branded scheduling calendar shows available appointment slots for the resident to choose from.

Customer Care & Maintenance

Instant issue resolution that frees your team from the inbox

✔️ Instantly reply to every inbound message - email, SMS, or WhatsApp. ✔️ Maintain your brand voice across every channel and response. ✔️ Respond 24/7, in over 200 languages. ✔️ Automatically clear repetitive queries (Wi-Fi, bin days, parking). ✔️ Triage maintenance issues in real time. ✔️ Escalate tasks to Ops teams or contractors automatically. ✔️ Track progress and completion directly within your PMS or CRM. ✔️ Automate cyclical compliance checks and reminders. ✔️ Log and report accidents or incidents automatically. ✔️ Manage and monetise resident community engagement. ✔️ Sync all communications, work orders, and compliance data in one place.


Graphic showing Vinny handling a resident maintenance request. The top section displays various connected messaging channels such as WhatsApp, Gmail, Outlook, and Messenger. Below, a resident message says, ‘Help, I have a water leak!!’ Vinny replies in a green chat bubble: ‘Sorry to hear that, Rory — let’s get our emergency plumber booked to come and take a look. Please pick a time that works for you.’ On the right, a Vinny-branded scheduling calendar shows available appointment slots for the resident to choose from.

Renewals & Retention

Drive higher retention, fuller buildings, and stronger NOI

✔️ Send automated rent reminders to reduce missed payments. ✔️ Spot at-risk tenants early with predictive analytics. ✔️ Automate arrears chasing and set up repayment plans. ✔️ View all arrears communication and history in one place. ✔️ Sync payments in real time with your PMS or accounting system. ✔️ Proactively manage renewals with timely, personalised offers. ✔️ Auto-generate renewal contracts and collect digital signatures. ✔️ Integrate payments directly into renewal workflows. ✔️ Track upcoming lease expiries and forecast retention. ✔️ Manage end-of-tenancy tasks and refill units before they’re vacant. ✔️ Use smart alerts to stay ahead of cashflow or renewal risks.


Graphic showing Vinny’s automated rent reminder. The top section displays various system icons on a green-to-orange gradient background. Below, a notification card features the Vinny logo with a red ‘1’ alert badge and the message: ‘Rent due in 7 days.’ The text reads: ‘Hey Rory, just a heads-up – your rent is due in 7 days. If you’re having any issues or want to set up a payment plan, drop me a message and we’ll sort it together.

Renewals & Retention

Drive higher retention, fuller buildings, and stronger NOI

✔️ Send automated rent reminders to reduce missed payments. ✔️ Spot at-risk tenants early with predictive analytics. ✔️ Automate arrears chasing and set up repayment plans. ✔️ View all arrears communication and history in one place. ✔️ Sync payments in real time with your PMS or accounting system. ✔️ Proactively manage renewals with timely, personalised offers. ✔️ Auto-generate renewal contracts and collect digital signatures. ✔️ Integrate payments directly into renewal workflows. ✔️ Track upcoming lease expiries and forecast retention. ✔️ Manage end-of-tenancy tasks and refill units before they’re vacant. ✔️ Use smart alerts to stay ahead of cashflow or renewal risks.


Graphic showing Vinny’s automated rent reminder. The top section displays various system icons on a green-to-orange gradient background. Below, a notification card features the Vinny logo with a red ‘1’ alert badge and the message: ‘Rent due in 7 days.’ The text reads: ‘Hey Rory, just a heads-up – your rent is due in 7 days. If you’re having any issues or want to set up a payment plan, drop me a message and we’ll sort it together.

Renewals & Retention

Drive higher retention, fuller buildings, and stronger NOI

✔️ Send automated rent reminders to reduce missed payments. ✔️ Spot at-risk tenants early with predictive analytics. ✔️ Automate arrears chasing and set up repayment plans. ✔️ View all arrears communication and history in one place. ✔️ Sync payments in real time with your PMS or accounting system. ✔️ Proactively manage renewals with timely, personalised offers. ✔️ Auto-generate renewal contracts and collect digital signatures. ✔️ Integrate payments directly into renewal workflows. ✔️ Track upcoming lease expiries and forecast retention. ✔️ Manage end-of-tenancy tasks and refill units before they’re vacant. ✔️ Use smart alerts to stay ahead of cashflow or renewal risks.


Graphic showing Vinny’s automated rent reminder. The top section displays various system icons on a green-to-orange gradient background. Below, a notification card features the Vinny logo with a red ‘1’ alert badge and the message: ‘Rent due in 7 days.’ The text reads: ‘Hey Rory, just a heads-up – your rent is due in 7 days. If you’re having any issues or want to set up a payment plan, drop me a message and we’ll sort it together.

Data & Analytics

Turn your property data into smarter, faster decisions

✔️ A single source of truth for leasing, customer care, finance, and renewals data across your portfolio. ✔️ Real-time dashboards showing portfolio performance at a glance. ✔️ Automated reporting on occupancy, response times, and renewals. ✔️ Site, team, and contractor benchmarking to track performance gaps. ✔️ Predictive insights to forecast demand and optimise pricing. ✔️ Alerts for anomalies or issues before they impact residents. ✔️ Custom analytics views tailored to KPIs that matter most. ✔️ Integration with existing PMS and communication tools. ✔️ Data visualisation tools for clearer, faster decision-making. ✔️ Portfolio-level trends to guide investment and operational strategy.


Graphic showcasing Vinny’s analytics and reporting features. The top section displays various connected data sources represented by icons for charts, reports, and CSV exports on a green gradient background. Below, a dashboard view highlights two analytics modules: ‘Top negotiators,’ showing viewing-to-tenancy conversion rates with bar charts for individual team members, and ‘Most valuable channels,’ comparing enquiry activity over time across WhatsApp, Email, and property portals using line graphs and performance percentages.

Data & Analytics

Turn your property data into smarter, faster decisions

✔️ A single source of truth for leasing, customer care, finance, and renewals data across your portfolio. ✔️ Real-time dashboards showing portfolio performance at a glance. ✔️ Automated reporting on occupancy, response times, and renewals. ✔️ Site, team, and contractor benchmarking to track performance gaps. ✔️ Predictive insights to forecast demand and optimise pricing. ✔️ Alerts for anomalies or issues before they impact residents. ✔️ Custom analytics views tailored to KPIs that matter most. ✔️ Integration with existing PMS and communication tools. ✔️ Data visualisation tools for clearer, faster decision-making. ✔️ Portfolio-level trends to guide investment and operational strategy.


Graphic showcasing Vinny’s analytics and reporting features. The top section displays various connected data sources represented by icons for charts, reports, and CSV exports on a green gradient background. Below, a dashboard view highlights two analytics modules: ‘Top negotiators,’ showing viewing-to-tenancy conversion rates with bar charts for individual team members, and ‘Most valuable channels,’ comparing enquiry activity over time across WhatsApp, Email, and property portals using line graphs and performance percentages.

Data & Analytics

Turn your property data into smarter, faster decisions

✔️ A single source of truth for leasing, customer care, finance, and renewals data across your portfolio. ✔️ Real-time dashboards showing portfolio performance at a glance. ✔️ Automated reporting on occupancy, response times, and renewals. ✔️ Site, team, and contractor benchmarking to track performance gaps. ✔️ Predictive insights to forecast demand and optimise pricing. ✔️ Alerts for anomalies or issues before they impact residents. ✔️ Custom analytics views tailored to KPIs that matter most. ✔️ Integration with existing PMS and communication tools. ✔️ Data visualisation tools for clearer, faster decision-making. ✔️ Portfolio-level trends to guide investment and operational strategy.


Graphic showcasing Vinny’s analytics and reporting features. The top section displays various connected data sources represented by icons for charts, reports, and CSV exports on a green gradient background. Below, a dashboard view highlights two analytics modules: ‘Top negotiators,’ showing viewing-to-tenancy conversion rates with bar charts for individual team members, and ‘Most valuable channels,’ comparing enquiry activity over time across WhatsApp, Email, and property portals using line graphs and performance percentages.

Trusted by the fastest growing owners and operators in 200k+ units

Enterprise-ready from integrations to security

Plug Vinny into your systems, brand, and processes in hours — with ongoing support and enterprise-level safety baked in.

Plug Vinny into your systems, brand, and processes in hours — with ongoing support and enterprise-level safety baked in.

Graphic showing connected systems with various platform logos, including WhatsApp, Messenger, Gmail, Outlook, Yardi, res:harmonics, Asana, OnTheMarket, Zoopla, and Rightmove. Below, a black bar with a green checkmark reads ‘Systems connected,’ indicating successful integration of all tools.

Fits into your existing workflows with seamless integration to your systems.

Graphic showing connected systems with various platform logos, including WhatsApp, Messenger, Gmail, Outlook, Yardi, res:harmonics, Asana, OnTheMarket, Zoopla, and Rightmove. Below, a black bar with a green checkmark reads ‘Systems connected,’ indicating successful integration of all tools.

Fits into your existing workflows with seamless integration to your systems.

Graphic showing connected systems with various platform logos, including WhatsApp, Messenger, Gmail, Outlook, Yardi, res:harmonics, Asana, OnTheMarket, Zoopla, and Rightmove. Below, a black bar with a green checkmark reads ‘Systems connected,’ indicating successful integration of all tools.

Fits into your existing workflows with seamless integration to your systems.

Graphic showing multiple country flags representing supported languages, including the UK, Germany, Spain, India, Poland, Netherlands, France, Italy, Russia, and Hungary. Below, a black bar with a green checkmark reads ‘Language detected,’ indicating automatic language recognition capability.

Active 24/7 and fluent in 200+ languages.

Graphic showing multiple country flags representing supported languages, including the UK, Germany, Spain, India, Poland, Netherlands, France, Italy, Russia, and Hungary. Below, a black bar with a green checkmark reads ‘Language detected,’ indicating automatic language recognition capability.

Active 24/7 and fluent in 200+ languages.

Graphic showing multiple country flags representing supported languages, including the UK, Germany, Spain, India, Poland, Netherlands, France, Italy, Russia, and Hungary. Below, a black bar with a green checkmark reads ‘Language detected,’ indicating automatic language recognition capability.

Active 24/7 and fluent in 200+ languages.

Graphic illustrating Vinny’s ability to adjust brand tone. Three selectable tone options—‘Friendly,’ ‘Empathetic,’ and ‘Witty’—sit at the top, each inside a rounded pill-shaped button. Dotted lines lead down to a black bar with a green checkmark that reads ‘Adjusting Brand Tone,’ indicating successful customization.

Trained and continuously monitored so that every response is factual, helpful, and brand safe.

Graphic illustrating Vinny’s ability to adjust brand tone. Three selectable tone options—‘Friendly,’ ‘Empathetic,’ and ‘Witty’—sit at the top, each inside a rounded pill-shaped button. Dotted lines lead down to a black bar with a green checkmark that reads ‘Adjusting Brand Tone,’ indicating successful customization.

Trained and continuously monitored so that every response is factual, helpful, and brand safe.

Graphic illustrating Vinny’s ability to adjust brand tone. Three selectable tone options—‘Friendly,’ ‘Empathetic,’ and ‘Witty’—sit at the top, each inside a rounded pill-shaped button. Dotted lines lead down to a black bar with a green checkmark that reads ‘Adjusting Brand Tone,’ indicating successful customization.

Trained and continuously monitored so that every response is factual, helpful, and brand safe.

Graphic showing Vinny’s onboarding process. Two steps appear at the top: ‘Setup Property Portfolio’ and ‘Upload Operating Info,’ each inside rounded boxes with icons. Both connect via dotted lines to the Vinny logo in the center. At the bottom, a black bar with a green checkmark reads ‘Onboarding Complete,’ indicating the setup is finished

Plug into your existing systems and align with your workflows, brand, and tone in hours.

Graphic showing Vinny’s onboarding process. Two steps appear at the top: ‘Setup Property Portfolio’ and ‘Upload Operating Info,’ each inside rounded boxes with icons. Both connect via dotted lines to the Vinny logo in the center. At the bottom, a black bar with a green checkmark reads ‘Onboarding Complete,’ indicating the setup is finished

Plug into your existing systems and align with your workflows, brand, and tone in hours.

Graphic showing Vinny’s onboarding process. Two steps appear at the top: ‘Setup Property Portfolio’ and ‘Upload Operating Info,’ each inside rounded boxes with icons. Both connect via dotted lines to the Vinny logo in the center. At the bottom, a black bar with a green checkmark reads ‘Onboarding Complete,’ indicating the setup is finished

Plug into your existing systems and align with your workflows, brand, and tone in hours.

Graphic illustrating Vinny’s guided setup and support. Three team member profile photos appear at the top, connected by a dotted arc. On the left is a pill-shaped label reading ‘24/7 | 365,’ and on the right is a toggle switch in the ‘on’ position. At the bottom, a black bar with a green checkmark reads ‘Guided Setup,’ indicating hands-on assistance throughout the process.

From setup to improvements, our customer success team works as part of yours. 

Graphic illustrating Vinny’s guided setup and support. Three team member profile photos appear at the top, connected by a dotted arc. On the left is a pill-shaped label reading ‘24/7 | 365,’ and on the right is a toggle switch in the ‘on’ position. At the bottom, a black bar with a green checkmark reads ‘Guided Setup,’ indicating hands-on assistance throughout the process.

From setup to improvements, our customer success team works as part of yours. 

Graphic illustrating Vinny’s guided setup and support. Three team member profile photos appear at the top, connected by a dotted arc. On the left is a pill-shaped label reading ‘24/7 | 365,’ and on the right is a toggle switch in the ‘on’ position. At the bottom, a black bar with a green checkmark reads ‘Guided Setup,’ indicating hands-on assistance throughout the process.

From setup to improvements, our customer success team works as part of yours. 

Graphic highlighting Vinny’s compliance and security standards. On the left is the AICPA SOC 2 certification badge, and on the right is a GDPR compliance icon featuring a lock surrounded by stars. Below, a black bar with a green checkmark reads ‘Safe and Secure,’ indicating adherence to industry security requirements.

SOC 2 certified, GDPR compliant, and built for enterprise reliability. 

Graphic highlighting Vinny’s compliance and security standards. On the left is the AICPA SOC 2 certification badge, and on the right is a GDPR compliance icon featuring a lock surrounded by stars. Below, a black bar with a green checkmark reads ‘Safe and Secure,’ indicating adherence to industry security requirements.

SOC 2 certified, GDPR compliant, and built for enterprise reliability. 

Graphic highlighting Vinny’s compliance and security standards. On the left is the AICPA SOC 2 certification badge, and on the right is a GDPR compliance icon featuring a lock surrounded by stars. Below, a black bar with a green checkmark reads ‘Safe and Secure,’ indicating adherence to industry security requirements.

SOC 2 certified, GDPR compliant, and built for enterprise reliability. 

What our customers say

Impact across your whole portfolio

From faster leasing to reduced admin and quicker maintenance resolutions — Vinny delivers measurable gains in weeks, not quarters.

76% reduction in lead-to-lease time

76% reduction in lead-to-lease time

76% reduction in lead-to-lease time

200% increase in lead to tenancy conversion

200% increase in lead to tenancy conversion

200% increase in lead to tenancy conversion

65% reduction in manual admin hours

65% reduction in manual admin hours

65% reduction in manual admin hours

3x faster maintenance resolution time

3x faster maintenance resolution time

3x faster maintenance resolution time

Vinny is purpose built for property

Created by property experts and operators, Vinny delivers growth for every property business and asset portfolio.

Unlock faster NOI gains

Increase conversion, reduce operational overhead, and keep residents longer — all with one AI teammate that works across your entire portfolio.

A property manager standing behind a front desk and smiling at a visitor.

Unlock faster NOI gains

Increase conversion, reduce operational overhead, and keep residents longer — all with one AI teammate that works across your entire portfolio.

A property manager standing behind a front desk and smiling at a visitor.

Unlock faster NOI gains

Increase conversion, reduce operational overhead, and keep residents longer — all with one AI teammate that works across your entire portfolio.

A property manager standing behind a front desk and smiling at a visitor.